Privacy Policy

Who we are

Rockhopper Holidays is a UK-based travel business specialising in tailor-made family holidays.

If you have any questions about this policy or how we use your data, you can contact us at:
Email: hello@rockhopperholidays.co.uk

What information we collect

When you submit an enquiry or contact us, we may collect:

• Your name

• Your email address

• Your phone number

• Information you provide about your travel plans (such as destination, budget, and travel dates)

How we use your information

We use your information to:

• Respond to your enquiry

• Discuss and help plan your holiday

• Communicate with you about your request

We do not use your data for unrelated marketing unless you have explicitly asked us to do so.

Legal basis for processing

We process your personal data because:

• You have requested information or made an enquiry

• It is necessary to respond to that request

This is known as legitimate interest under UK GDPR.

How we store and protect your data

• Your information is stored securely

• We take reasonable steps to protect your data from unauthorised access

• We only keep your data for as long as necessary to deal with your enquiry or ongoing travel arrangements

Sharing your information

We do not sell or share your personal data with third parties for marketing purposes.

Your information may only be shared where necessary to:

• Arrange travel services on your behalf (e.g. suppliers)

• Comply with legal or regulatory obligations

Your rights

Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you

• Ask us to correct inaccurate information

• Ask us to delete your data

• Object to or restrict how your data is used

To exercise any of these rights, please contact us using the details above.

Changes to this policy

We may update this policy from time to time.
The most recent version will always be available on this page.